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TEKNO101 - Privacy Policy

Privacy Policy

Version Date: 07/28/2009

Privacy Notice

This page contains an overview of TEKNO101 privacy practices.  We strongly recommend that you read them in their entirety. TEKNO101 is a service of WareCOMTech. Should the need to change any of the stated policies arise, the new policy will be posted and dated (as shown above) here. You should visit our privacy policy page periodically to review any changes.

The name TEKNO101 is used herein synonymous wih WareCOMTech.

The following details our privacy policies specific to ordering products and/or services on TEKNO101.

General Privacy Policies

TEKNO101 collects and stores information in our secure and confidential database. Our servers are physically secured in a private data center, separate from the internet, with restricted access.

At TEKNO101, we take your privacy very seriously. Our state-of-the-art website employs the very best security measures available to protect you. We use enterprise class firewall systems and incorporate strong password policies.  We also use an outside company to monitor our website for intrusion.  Our primary means of protection is Secure Sockets Layer (SSL) encryption technology, which encrypts all your personal information, including your credit card data, and prevents it from being intercepted over the Internet.

Additionally, access to your account is always protected by a personal password of your choice. Finally, we will never sell or share your private personal information (except personal information in your TEKNO Community profile, that you allow other Users to view when you give them access to your profile), including your email address, to other companies for any reason, except that information necessary to facilitate the delivery of products and services you’ve ordered and/or when mandated by law.  Personal information that you post in the public areas of our TEKNO Community will be shared with other Users.

Please note that there may be sections of our website that link you to 3rd-party websites. We make every effort to link websites that we feel might be of interest to our customers, however, we cannot guarantee your privacy once you leave our website. You should review the privacy policies of the 3rd-party websites.

Cookies

TEKNO101 uses cookies to track your stay at our store. A cookie is a message given to a Web browser by a Web server. This message is saved and sent back to the server each time the browser requests a page from the server. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser.  We use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you come back to TEKNO101.

Cookie technology collects non-identifiable information that can be used to better serve you when you return to our website by re-using previously selected on-line settings. They are also used to assist us in providing you better service by tracking TEKNO101 sites visited and measuring visitor activity.  Cookies do not gather information from your computer or profile your system. They only store information you provide so that a site can customize its Web pages to fit your needs.

Passwords

While registering for an account at TEKNO101, you’ll be prompted to provide a personal password of your choice. This password will be used for all future access to your TEKNO101 account. If you cannot remember your password or attempt to log in using an incorrect password, you can elect to have your password emailed to you. Simply click on the ‘I’ve Forgotten My Password’ link on the log-in page, and we will email you a new, randomly generated password. Use this new password to log in to your account, where you may choose to change your password future account access.

Ordering Products and Services

Credit card numbers provided by our customers are stored in encrypted form in our database and are not viewable by any unauthorized personnel. Intermediaries are used only to handle credit card processing and product fulfillment. A third party credit card verification company handles all credit card processing. Orders are processed and shipped by only the most reputable product suppliers.

If for any reason you do not want to provide your credit card information online, you may call our Customer Care department.

What information do we gather?

There are two places on our website where we collect your personal information for the purpose of ordering products and services – during the checkout phase of your buying process and during account registration. Depending on the information needed to complete your request/order/service, you may be required to submit a maximum of your name, date of birth, company, email address, telephone number, billing address, shipping address, associated school, and type of payment.

How Do We Use Your Information?

We have three main uses for your personal information – tracking your visit at TEKNO101, processing and shipping your order, and being able to contact you because of an issue with your order or for occasional special offers.

We track your visit by name only, not by buying habits. We use this information to stay informed about your product needs and to make sure we are offering the best products and services available.

Credit card information is requested on a per-purchase basis and it is used to only process your order. Your name, address, telephone, email, and shipping address all remain in our secure database.  TEKNO101 will in no way use or store the recipient’s email address supplied for TEKNO101’s email a friend about this product option for anything other than the intended purpose of emailing the intended page/link to the address provided.

What choices are available to you regarding collection, use, and distribution of the information?

In order to complete any request/order/service, it is necessary for you to enter a minimum amount of information. The required fields of entry are always marked with an asterisk. All other fields are optional. You always have the option of entering your credit card information on our site or calling one of our Customer Care Representatives to provide it over the phone.

How do you protect my personal and account information?

We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Website is certified by Godaddy, which verifies that our Website is authentic and that we use SSL security. To view our GoDaddy certificate, click on the GoDaddy image at the bottom of our website. Our Website security information will appear.  Your personal and account information and transaction history are kept behind our firewall on separate servers.  All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

In addition, we have partnered with PayPal, a leading payment gateway, to offer safe and secure credit card and electronic check transactions for our customers. The PayPal payment gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

  • 128-bit SSL technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

SSL Technology

Secure Sockets Layer (SSL) technology is currently the safest way to send credit card information over the Internet. Information is first encrypted on your computer, and then decrypted at our website, preventing anyone from accessing any information in between. To ensure your security, we require the use of SSL-capable browsers, such as Netscape (version 3 or greater) or Microsoft Internet Explorer (version 3 or greater), as part of the check-out process on our website. If your browser is not SSL-capable, you will receive a message instructing you to upgrade your computer to a browser version that supports SSL.

Changing your information

You may correct or change the personal information you’ve submitted during account registration and/or checkout at any time and as often as necessary. You can access and change it from the ‘My Account’ or during the checkout process.

Delete/Deactivate Customer Information

If you would like your information to be deleted or deactivated from our site, please contact TEKNO101 Customer Care.

Using TEKNO COMMUNITY or TEKNO Classifieds

The following details our privacy policies specific to using the services of TEKNO Community and TEKNO Classifieds.

Protecting your privacy

  • Both TEKNO Community and TEKNO Classifieds require separate registration, with separate profiles.
  • Public information in your TEKNO Community profile, such as user name and profile photo are visible to the public.  Other information in your profile is visible only to users with whom you are connected (referred to as Friend(s)) or users in group(s) of which you are a member.
  • Certain information in TEKNO Community, such as personal information, comments, messages, photos, videos, etc. you post or share with users to which you are connected or to users in a group of which you are a member, may be shared with other users. All such sharing of information is done at your own risk. Personal information disclosed in your profile or when posting comments, messages, photos, videos, etc. may become publicly available.
  • To determine how many users have interest in a particular item/subject, TEKNO101 may use information in your TEKNO Community profile without identifying you as an individual to third parties.
  • We don't share your information with third parties for marketing purposes.
  • We don't engage in cross-marketing or link-referral programs with other sites.
  • We don't employ tracking devices for marketing purposes ("cookies", "web beacons," single-pixel gifs).
  • Account information is password-protected. Keep your password safe.
  • Sessions use basic webserver authentication. Close your browser to log out.
  • TEKNO101, or people who post on TEKNO101, may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.

Data Collections

  • We may collect certain personal information such as your name, your email address, your telephone number, your address, your gender and college you attend to help build your personal profile.
  • We sometimes collect your email address, for purposes such as sending self-publishing and confirmation emails, authenticating user accounts, providing subscription email services, registering for forums, etc.
  • For paid classified postings, we collect contact information, such as name(s), phone/fax number(s), and address for billing purposes.
  • We sometimes collect your phone number for account authentication purposes, and may transmit it to a third party service for tele-robotic verification.
  • We may collect personal information if you provide it in feedback or comments, post it in public areas on our website.
  • Please do not post any personal information you would like to keep private in the public areas of TEKNO Community and TEKNO Classifieds.
  • Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the website, and to otherwise provide our service to you.

Data Storage

  • All materials posted by you are stored in our database, even after "deletion," and may be archived elsewhere.
  • Our web logs and other records are stored indefinitely.
  • Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.

Disclosure of Information

  • TEKNO101 may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
  • TEKNO101 may also disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use, respond to claims that any posting or other content violates the rights of third-parties, or protect the rights, property, or personal safety of TEKNO101, its users or the general public.


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